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考研英语小作文的信函类文章考查一般是在日常生活中比较常用的书信类型，比如咨询信、投诉信。很多同学对这一类型书信在内容上往往无话可说，本文就来谈一下如何备考2016考研英语小作文中的咨询投诉类型文章。

　　咨询信是对收信人提出请求，进行咨询，希望对方满足该要求。写咨询信的重点是要写清楚为什么咨询，请求他人做某事的原因。在段落结构方面，开头段表明写作意图，注意语气要礼貌，用词要规范;主体段落提出咨询的具体问题或是为什么要咨询，强调这一信息对自己很重要;结尾段落表示希望对方给予答复。以下是一个咨询信的模板，仅供大家参考。

　　Dear ，

　　I have made up my mind to write to you in the hope that you can furnish me with the information regarding .

　　At the present I am preparing / doing , and am in lack of that is crucial for the work / project / program. The reasons are as follows. First, .Second, .Third, . Therefore, it would be of great help if I can have your help for . Please get back to me at your earliest convenience as I have to soon.

　　I am praying for your reply with full appreciation.

　　Yours sincerely,

Li Ming

　　另外，下面的句型在咨询类文章中也经常出现，大家可以酌情使用。

　　1. Your immediate response is enthusiastically expected.

　　2. I would highly appreciate your prompt reply.

　　3. I am looking forward to your prompt attention to this letter.

　　投诉信主要目的是表达写信人对于某一情况的不满。在段落结构方面，开头段指出投诉的具体事件;主体段落描述具体问题，重点强调带来的不便;结尾段落感谢对方关注你的投诉，并期待问题尽早解决。以下是一个投诉信的模板，仅供大家参考。

　　To whom it may concern/ Dear Sir/Madam，

　　I am writing to complain about the poor service of your company I received/ the poor quality of your product I bought when .

　　The reasons for my dissatisfaction lie upon three points as follows: 1) ; 2) ; 3) . Under these circumstances, I find it difficult to .

　　I am sure that you are able to thoroughly understand my discontent. I would be grateful if you could as soon as possible.

　　Yours sincerely,

　　Li Ming

　　另外，下面的句型在投诉类文章中也经常出现，大家可以酌情使用。

　　1.I am writing to complain about/that

　　2.I am writing to express my concern/ dissatisfaction/ disappointment about

　　3.I am most reluctant to complain, but...

　　4.I wish to draw your attention to the problem/fault... that I bought

　　5.I trust you will take my complaints seriously and

　　6.I will appreciate it very much if you could

　　7.Frankly speaking, I am not prepared to put up with this situation any more.

　　最后，提醒大家在写作时要注意应用文写作的格式要求，称呼，署名都要有，而且要写对地方，写作中不要因为格式问题而丢分。最后希望本文对大家咨询投诉类型应用文备考有一定帮助。

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